Level Up program by Sunshine Coast CouncilLevel Up program by Sunshine Coast Council
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Shantel

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It’s one thing to learn a bunch of new information to make your business better, but sometimes it can be overwhelming trying to decide what to do first and to make sure you do actually implement the strategies you are learning.

Parent 2 Parent is a not for profit organisation that provides assistance and guidance to families with difficulties or disabilities within the household and signed up to the Level Up program to see what efficiencies they could gain and what technology they could be using as an organisaiton and weren’t.

Shantel Payne is the head of online marketing and when she heard about the Sunshine Coast Council’s Level Up program says she jumped at the opportunity.

“This program is definitely helping our not for profit. We aren’t working with the biggest budgets in the world so we are grateful to gain new knowledge through the program’s workshops and webinars at a budget we can afford.”

Shantel says the mentor component of the program has been particularly useful for them. She had a mentoring session as part of the Level Up program and identified that the organisation currently do duplicate data entry to create a custom report for hundreds of families every month and found someone with the right MYOB knowledge to simplify the process and generate the report from inside MYOB and automate sending them, thus saving a lot of time for the organisation.

She also became aware about the potential of linking MYOB with their CRM which will build further efficiencies in the future.

Through things she learnt through participating in the program she is now identifying more effiiciencies she can apply to the organisation’s administration.

Webinar recordings are now available on Online Accounting, Online Payroll. Online Banking, Point of Sale solutions, eCommerce and more. See the program website.

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