Take your business to the next level with access to workshops, webinars, mentors and more!

What Is the Level Up Program?

The Level Up program is a Sunshine Coast Council funded program aimed at helping local startups, small and medium businesses connect to the NBN (where available), and fully utilise digital tools, innovation principles and business solutions to enable them to improve their productivity, profitability and ability to compete nationally and internationally, where desired.

Surviving in business is a lot like a game. You start at Level 1, and as you become more skilled, you work your way up the levels. The more you play, the better you get. In the digital era, the game has changed. You have to have digital skills if you want to survive.  So what are you waiting for?

Let’s play!

Case studies

Want to see how the program
has helped other businesses?
Check out our growing list of case studies here.


Find it hard to get to an in person event?
Don’t worry! Our program includes a range of free information session webinars and webinars you can jump on in the evening, or replay recordings any time.


Come along to one of several half day live and interactive workshops being held at locations across the Sunshine Coast and learn about topics which can improve your business, from experts who are specialists in their field.



September 19, 2017


September 19, 2017


August 15, 2017


August 15, 2017


August 15, 2017

What You’ll Learn

Level 1

Get online with faster internet, and learn how to be safe and smart online by using online storage facilities and ensuring regular backups.

Level 2

Learn how to work more efficiently online through the use of technologies such as G Suite, Office 365, Google Calendar, Google Docs, Google Drive, Dropbox & more.

Level 3

Learn about communication & collaboration systems online including real time messaging tools such as Whats App, Facebook Messenger, Skype & more.

Level 4

Learn about tools for video conferencing & capturing & editing video including webinar software, Google Hangouts, Crowdcast, GoToWebinar, WebEx & WebinarJam.

Level 5

Get started with banking online and gain efficiencies in the way you do your business banking including POS & ecommerce solutions – Paypal, Eway, Stripe and more.

Level 6

Learn about doing your accounting & payroll online (including syncing your accounts to your website and eftpos transactions to save on data entry!)

Level 7

Document and share your company procedures and systems online through the use of company wikis, Dropbox, G Drive, Google sites & more. 

Level 8

Learn how to streamline and automate some of your business operations online through the use of APIs, add-ons, automations and more.

Level 9

Learn how to improve customer experience with your company through the use of online systems such as PBX phone systems, CRMs and more.

Level 10

Do you measure if your customers are satisfied with your service? You should be! Learn how to use online systems to run surveys, polls and more.

Level 11

While they won’t be relevant to all businesses, there are many more systems out there including learning management systems, project management systems and more.

Level 12

Learn what Open Data is and how you can use it in your business, data analytics & reporting including identifying your businesses KPIs.


Regardless of what sort of internet user you may be, chances are you’ve thought about what the NBN will mean for your business. With rollouts occurring across the region now, we are fast approaching the point when you will have to investigate what is available to you, and make good business decisions about which provider you will utilise to connect to it.

The way we live, work and play on the has fundamentally changed with the advent of faster internet, not just here on the Sunshine Coast but across the world. If you aren’t accessing faster internet, you are at a distinct competitive disadvantage. And you could be working harder than you need to for a lesser result in your business. Let us help you get technology working for you, and spend more time doing what you love, whatever that may be.


Our vision for the Sunshine Coast is based on the premise that future cities are smart, healthy and creative. We hope this program helps us achieve that vision.

Mayor Mark Jamieson

"Our café relies on a digital POS system to enable us to manage our orders and serve our customers in a fast and efficient way. Best of all, the POS links up to our accounting software meaning that managing our financial records is done in a few clicks."

Richie & Sanna Kidd, Scandic Café, Maroochydore